Totara Learn Open Discussions

No Show Attendance - Declare Interest Not Available

 
Sue Blake
No Show Attendance - Declare Interest Not Available
par Sue Blake, Thursday 9 January 2020, 08:52
Groupe Good learner 2023Groupe Most Helpful Contributor 2022Groupe Most helpful contributor 2023Groupe TXP Site AdministratorGroupe V18 Program Complete

I have a learner who failed to attend a seminar, he has been coded as No Show under Attendance.  He needs to Declare Interest so he is included in the list for future courses but the Declare Interest isn't available to him on the course page.  It has been enabled and I have the option when I look at the course.


Can anyone provide some guidance?  I'm assuming its because he is coded as a No Show but not sure what to do about it.


Sue

me
Re: No Show Attendance - Declare Interest Not Available
par George Angus, Wednesday 15 January 2020, 18:22
Groupe Totara

Hi Sue,

Can you confirm which particular option has been chosen in the 'Declare interest'? Apologies for the delay - but I believe we are working on a Support ticket from your partner on a similar matter.

cheers,

George.

Sue Blake
Re: No Show Attendance - Declare Interest Not Available
par Sue Blake, Thursday 16 January 2020, 01:13
Groupe Good learner 2023Groupe Most Helpful Contributor 2022Groupe Most helpful contributor 2023Groupe TXP Site AdministratorGroupe V18 Program Complete

Hi George

It is set to Always but I have had a response from our partner about it and I'm not certain if they've have changed it so can't be certain what it was set to when I posted the question on the forum.  

me
Re: No Show Attendance - Declare Interest Not Available
par George Angus, Thursday 16 January 2020, 19:12
Groupe Totara

Hi Sue,

Okdoke - we're currently discussing the issue with your Partner via the Support channel.

cheers,

George.