Totara Learn Open Discussions

Delete or suspend account

 
? ?
Delete or suspend account
by ? ? - Thursday, 30 January 2020, 7:50 AM
 

Hello,

I need to remove some users from the platform. For legal reasons we need to keep their records or completion for a period of 3 years. I initially thought just to suspend the account. I have done this however the user still appears in their previous managers team. I basically want them to be removed visibly from everything but still be able to access any completion at a later date if required.

Any help appreciated

Craig Eves
Re: Delete or suspend account
by Craig Eves (Totara Support) - Thursday, 30 January 2020, 1:55 PM
Group Totara

Hi Peter

It is possible to delete selected user data for suspended users by creating a purge type.

Set this up as a manual purge first to try this out on a test user to make sure that the necessary data is deleted.

To delete manager assignment select Totara job assignments. 

There is also some advice in the documentation link above 

regards


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