Totara Learn Open Discussions

Performance Issue Totara Version 11

 
Nikhil Bansal
Performance Issue Totara Version 11
by Nikhil Bansal - Monday, 6 July 2020, 10:25 PM
Group Partners

Hi,

What all parameters can be tweaked to get better performance from Totara live site.

Users are facing performance issues in the following cases:

1. Login to the site.

2. Navigation to the page.

3.  Opening a user report is taking too long.

Please provide suggestion what else can be considered and improved.

Few things we have found and changed but still doesn't help.  




Regards,

Nikhil

me
Re: Performance Issue Totara Version 11
by George Angus - Tuesday, 7 July 2020, 2:08 PM
Group Totara

Hi Nikhil,

Its difficult to say what might be causing problems on your site without knowing more about your particular environment. Is it possible for you or your Totara partner to submit a Support ticket with a full description of the issues you are facing and with enough details for us to recreate the problem?

regards,

George.

Nikhil Bansal
Re: Performance Issue Totara Version 11
by Nikhil Bansal - Tuesday, 7 July 2020, 6:49 PM
Group Partners

Hi George,

Thanks for your reply.  Surely, we would raise a ticket for this.

Few things that we have observed maybe that could be helpful in this scenario for you to provide some answers: 

We have prepared a list corresponding to user and number of courses enrolled for 4 users and found that  time to login and navigation on the site increases as number of courses enrolled to increases.

Is there any configuration to tackle this or to check somewhere? 


Regards,

Nikhil

me
Re: Performance Issue Totara Version 11
by George Angus - Tuesday, 7 July 2020, 8:26 PM
Group Totara

Hi Nikhil,

There are many Totara sites with 100k+ users which don't experience performance issues. Its extremely likely the problems you are having are not with the code but with your environment and/or configuration. We need more information to understand what the problem is. Could you submit a ticket?

Many thanks,

George.

Nikhil Bansal
Re: Performance Issue Totara Version 11
by Nikhil Bansal - Tuesday, 7 July 2020, 8:47 PM
Group Partners

Hi George,

Sure, thanks for the feedback. We will raise up the ticket for the same.

Regards,

Nikhil