Totara Learn Open Discussions

Competency Completion questions

 
Jacque Cardenas
Competency Completion questions
by Jacque Cardenas - Friday, 10 July 2020, 3:49 PM
 

Hello, 

I am going to take the Competency Course in the Academy next week, so I apologize if this is covered in the course.  Would like to know two important things as we consider enabling competencies.  

1. We need approximately 2000 employees to have the ability to mark any other employee competent and complete the competency (there is no organizational hierarchy to connect who checks off another person). 

2. Each of our competencies is made up of one or more standards that must be checked off in order for the competency to be marked complete.  I am not sure if this would be accomplished with frameworks or parent items. Either way, the problem we have is that in some cases we need the standard which may appear in more than one competency to be marked complete in all competencies where it exists.  Other times not.  

For example, if one of the standards was "Completes CPR course" and that standard exists in both a Nursing competency AND a Safety competency, the user completes the course and it is marked complete in both competencies. That's great.  But, we might have another standard that is "Identifies location of fire extinguisher", and that standard is part of multiple department specific competencies.  We would NOT want that standard to be checked off for all department competencies when completed in one.  Would this just require us to create separate standards for each department---'identifies location of fire extinguisher in PICU," or is there another way to do it?

Thank you for your patience with these questions. 

Craig Eves
Re: Competency Completion questions
by Craig Eves (Totara Support) - Sunday, 12 July 2020, 8:53 PM
Group Totara

Hi Jacque

Competencies can be automatically marked off if linked to a course completion - otherwise they can be added to Learning plans for rating by managers. This relies on a management structure. What you are describing sounds more like 360 Feedback where anyone can give ratings to another person. Have a read and see if this sounds more like what you want to achieve.

I think for the competencies that only apply to one department these would need to be stored separately otherwise there is no way for Totara f tell which department's competency this should apply to.

For competencies that are in common between departments use the same competency and include this in a parent competency for each department. You can use aggregation in the parent competency to automatically complete the parent competency when all or any of the child competencies are completed.

Regards




Jacque Cardenas
Re: Competency Completion questions
by Jacque Cardenas - Monday, 13 July 2020, 8:19 AM
 

Excellent advice--as always.  Thank you Craig!  I will have a look at 360 Feedback to see if that will work for us.  I appreciate your quick response.