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Incorrect sesskey submitted error

 
Jill Scott
Incorrect sesskey submitted error
di Jill Scott - Wednesday, 12 August 2020, 08:12
Gruppo Most Helpful Contributor 2022

Some of my users get an error message "Incorrect sesskey submitted" when they are trying to reset their password.  I am not sure what this is.  Can someone enlighten me?

me
Re: Incorrect sesskey submitted error
di George Angus - Wednesday, 12 August 2020, 16:00
Gruppo Totara

Hi Jill,

Where are they trying to reset their passwords? What role/s do the users have on the page?

cheers,

George.

Jill Scott
Re: Incorrect sesskey submitted error
di Jill Scott - Wednesday, 12 August 2020, 23:43
Gruppo Most Helpful Contributor 2022
Hi George,

They are authenticated users (learner) and they are trying to use the "Forgotten Password" link on the login page.
me
Re: Incorrect sesskey submitted error
di George Angus - Thursday, 13 August 2020, 13:55
Gruppo Totara

Hi Jill,

Can you tell us anything about your environment/setup which would help us recreate? Session key applies to user who has logged on and expires after a while of inactivity.

cheers,

George.