Totara Learn Open Discussions

Seminar Events - Outlook Calendar

 
Sue Blake
Seminar Events - Outlook Calendar
von Sue Blake – Monday, 9 November 2020, 2:49 AM
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Previously our workshop events have run on consecutive days, but now because we have switched to virtual delivery we are now delivering them over non-consecutive days.   Previously the Totara booking notification populated the event in the learners Outlook calendar but now we have a 'gap' day the notification has a .ics file attached to it instead.  

This is causing confusion as learners aren't used to this and I have found that they simply aren't saving the .ics file and importing it into the calendar so the course isn't showing as a meeting in their Outlook calendar (this could easily result in non-attendance).

The courses have been created with one seminar activity with each session as an event (see example screenshot below).  If we were running it on consecutive days it wouldn't be a problem but because the 21st Jan is not a course day it isn't being added to their Outlook calendars.

Does anyone have any alternative ways to get around this?  I would appreciate any suggestions from other users as what they do in similar situations. 

Thanks in advance,

Sue



Craig Eves
Re: Seminar Events - Outlook Calendar
von Craig Eves (Totara Support) – Monday, 9 November 2020, 4:11 PM
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Hi Sue

Have you tried the setting 'One message per date' under Seminar Global settings - this should send an email with the calendar file for both dates ?

Regards



Sue Blake
Re: Seminar Events - Outlook Calendar
von Sue Blake – Wednesday, 11 November 2020, 8:08 AM
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Hi Craig, that sounds like it will work.  I'll give it a go.

Sue