Totara Learn Open Discussions

Seminar Events - Outlook Calendar

 
Sue Blake
Seminar Events - Outlook Calendar
על ידי Sue Blake בתאריך 9/11/2020, 02:49
קבוצה Good learner 2023קבוצה Most Helpful Contributor 2022קבוצה Most helpful contributor 2023קבוצה TXP Site Administratorקבוצה V18 Program Complete

Previously our workshop events have run on consecutive days, but now because we have switched to virtual delivery we are now delivering them over non-consecutive days.   Previously the Totara booking notification populated the event in the learners Outlook calendar but now we have a 'gap' day the notification has a .ics file attached to it instead.  

This is causing confusion as learners aren't used to this and I have found that they simply aren't saving the .ics file and importing it into the calendar so the course isn't showing as a meeting in their Outlook calendar (this could easily result in non-attendance).

The courses have been created with one seminar activity with each session as an event (see example screenshot below).  If we were running it on consecutive days it wouldn't be a problem but because the 21st Jan is not a course day it isn't being added to their Outlook calendars.

Does anyone have any alternative ways to get around this?  I would appreciate any suggestions from other users as what they do in similar situations. 

Thanks in advance,

Sue



Craig Eves
Re: Seminar Events - Outlook Calendar
על ידי Craig Eves (Totara Support) בתאריך 9/11/2020, 16:11
קבוצה Totara

Hi Sue

Have you tried the setting 'One message per date' under Seminar Global settings - this should send an email with the calendar file for both dates ?

Regards



Sue Blake
Re: Seminar Events - Outlook Calendar
על ידי Sue Blake בתאריך 11/11/2020, 08:08
קבוצה Good learner 2023קבוצה Most Helpful Contributor 2022קבוצה Most helpful contributor 2023קבוצה TXP Site Administratorקבוצה V18 Program Complete

Hi Craig, that sounds like it will work.  I'll give it a go.

Sue