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Program / Certification Advice

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Hello! I need some advice to best approach to set a learning pathway which looks good on paper but I am not sure of the best way to set it up on Totara. We want to have:

Year 1 Course A

Year 2 Course B

Year 3 Course A

Year 4 Course B

I think I am right in saying that a certification will only do a repeat of year one (original certification pathway) or if I use the recertification pathway it will do Year 1 Course A, then repeat course B every year after. Programs will probably not be useful as the recertification is based on a specific date.

Can anyone give me advice on how to achieve the rotating course set I need?

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Hi, Jill.

Thank you for your questions. :)

Setting different pathways is a little tricky. We don't fully support this at this moment in time for certifications, however, there may be a way you could achieve this using programs and audiences (depending on the version your site is on).

You could set up separate programs for A, B, C and D and assign dynamic audiences to each one where the rules are based on program completion on a fixed date or before/within/after a period of time.

For example, let's say the criteria for program B was for program A to have been completed and that assignment should take place one year after completion of program A. You could set an audience rule (assigned to program B) that audience membership is granted (and therefore the user is assigned to program B) if program A was completed "before previous 365 days". This would display the ruleset as User's program completion date is more than 365 day(s) ago "Program fullname 101". Anyone who completed program A more than one year ago would then be assigned to program B. You could then apply the same process to program C and D.

The only concern I would have is what happens after the completion of program D. Does the program end or do they start all over again at program A after program D? Do users need to be displayed as being certified or simply complete? Knowing the answers to these questions might determine whether using programs and audiences is a plausible solution or not.

Having the ability to specify multiple recertification paths has come up before and there was some discussion about this in the community some time ago now. It's not been something that has come up very often over the years but certainly growing in popularity.

It would be fantastic if you could share a little more about your scenario, the problems you foresee at the moment and what the end result might look like for you. We can take this information back to our Product team for consideration when building out any requirements for this in the future should it be considered.

Thanks.

Tom

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Hi Tom,

Thank you for responding - your suggestion is awesome but you are right, after course D it goes back to course A, so I guess I would just have to create programs for each instance.

We use this format for compliance training for our engineers. So Course A is a full classroom based course which has to be renewed every 2 years to comply with UK regulations. We also then run a "reminder" session in the intervening years which is an eLearning course on our system. Our biggest problem is that we are handing this manually outside of the system because setting up the automation of this in the system seems incredibly difficult. I don't think this issue is unique to us, I am sure that others who have compliance requirements have the same issues.

At this stage I am happy for the users to be shown as complete on the courses but if there is a way to certify course A, that would really help and be a true reflection of their compliance.

My ideal solution would be to have the ability to set a program containing two course which, after a predefined period, repeat. For example, year 1 course A then year 2 course B and then year 3 course A again etc, etc. The pattern repeats until the admin team stops it.

We are currently on V.11 and will be moving to V.13 shortly which I am really looking forward to!

Jill

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