Totara Learn Open Discussions

Badges - can't connect to backpack

 
Andy Heath
Badges - can't connect to backpack
by Andy Heath - Monday, 16 August 2021, 3:43 AM
 

Hi all

Hope everyone is well.

I have recently created a personal badgr account (with the same email address that I login to my Totara site with).

Running Totara Learn version Version 13.9 (Build: 20210628.00)

I am unable to connect to the backpack - see error below.

I also get the same error with my Totara Community account.

I note the URL says: https://badgr.io - I have had to join the regional https://eu.badgr.com/ - does this make a difference?

Any help would be gratefully received.



Tags:
 
Permalink | Reply
Jordan Ash
Re: Badges - can't connect to backpack
by Jordan Ash - Monday, 16 August 2021, 5:23 AM
Group TotaraGroup TXP Site Administrator

Hi Andy,

Linking badges to your badgr account won't work if you are using a region other than the US. If you are using a US badgr account, then you will be able to upload badges to your badgr account by clicking the backpack icon on your my badges page.


 
Permalink | Show parent | Reply
Andy Heath
Re: Badges - can't connect to backpack
by Andy Heath - Monday, 16 August 2021, 11:36 AM
 

Thank you!

This is much appreciated.

Rgds

Andy

 
Permalink | Show parent | Reply