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Unable to Trigger Post-Event Seminar Notifications

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Hi,

Could I get some advice on setting up a custom seminar notification please?

Our use case is: We would like to send an email to users at the end of an event, which contains a link to a survey about the event.

These are the steps I'm following:

Set up seminar as admin
Add notification that should be triggered 0 hours after event end
Sign up to event with enrolled user
Wait until event end time

I don't receive the notification that I set up in step 2.

I've posted screenshots of the config for this notification below. Have I set up something incorrectly here? I receive other notifications as expected, which suggests it's this notification causing the issue, rather than site messaging in general.

Thanks,

Harry

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We are using Totara Version 12 and for seminar feedback we have added the feedback activity and restricted access to only people whose record for the seminar activity is marked as complete.

We have also added course reminders (under Course Admin) for them to complete the Feedback when the Seminar is marked as complete. We have also set up a reminder 5 days later.

Hope this helps.

Sue

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Thanks Sue, that makes sense :) We've also got that set up on some courses.

In this case, I'm specifically looking for advice on why the notification I've set up is not sending as expected, and whether I've set anything up incorrectly.

Thanks

Harry

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Hi - Is it possible to get any extra guidance on whether I've set this up correctly? Thanks, Harry

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