Totara Learn Open Discussions

Tenant level audiences tabs missing?

 
Anissa Mathieson
Tenant level audiences tabs missing?
by Anissa Mathieson - Wednesday, 6 October 2021, 4:16 PM
 

Hi 

I am supporting a customer tenant implementation. I have admin roles TDM and TUM at the tenant domain level, I dont have site admin access/privs.

When creating dynamic or set audience, there is no option/tab displayed to Assign Roles or Enrolled Learning. Is this 'by design' multi-tenancy feature or a likely a config setting/permissions issue at site admin level?

 

Steps:

 

Login as tenant admin

Select Site administration > Audiences.

Select the Add new audience tab.

Enter the audience Name.

Select the Context - broadest context i can select is the tenant category.

Select dynamic, set date etc. Save.

 

Audience is created, but missing the tabs Assign Role, Enrolled Learning and Learning Plan.


Many thanks

Anissa

me
Re: Tenant level audiences tabs missing?
by George Angus - Sunday, 10 October 2021, 7:48 PM
Group Totara

Hi Anissa,

Can you clarify what role you do have?

I see you say 'I dont have site admin access/privs' but then you say 'Select Site administration > Audiences'.

cheers,

George.

Anissa Mathieson
Re: Tenant level audiences tabs missing?
by Anissa Mathieson - Monday, 11 October 2021, 6:17 PM
 

Hi George, thanks for replying the role i have is Tenant Domain Manager and Tenant User Manager at tenant level.

i can access Audience admin but the tabs 'Enrolled Learners' , 'Assign Roles' , 'Learning Plans' are not available.

It appears its multi-tenancy product gap at the moment as Craig has pointed out.

Craig Eves
Re: Tenant level audiences tabs missing?
by Craig Eves (Totara Support) - Sunday, 10 October 2021, 7:58 PM
Group Totara

Hi Anissa

There are some unsupported features in multitenancy roles as some permissions can only be applied at a system rather than tenant level.

See Unsupported features for a list of these 

Audiences - Enrolled learning are also partially supported in multitenancy

We are working to more fully support these in later versions of Totara

Regards


Anissa Mathieson
Re: Tenant level audiences tabs missing?
by Anissa Mathieson - Monday, 11 October 2021, 6:18 PM
 

Thanks Craig, it appears these audience admin features are not supported currently.