I have a quick question that I need an answer to. I have a vendor module that has two parts an online learning module and a computer based dummy that is linked to the vendor's site. Currently when my users complete the elearning part the certification is marked as complete and removed from their current learning. I need this to remain on their current learning. If it never goes away that is fine but I need to ensure that they have easy access to it.
I know they can go into transcripts but many are not and they are overloading our help desk with this issue. Any step by step instructions on how I can acheive this.