Totara Learn Open Discussions

Seminar "Join Now" times

 
Tim Solon
Seminar "Join Now" times
by Tim Solon - Tuesday, 24 May 2022, 10:29 AM
 

Hi,


Our organization is looking to start making use of Seminar activities. I was able to find in documentation that the "Join Now" button for these will become available for users ~15 minutes before the seminar is scheduled to begin. How long does this "Join Now" button remain available after the Seminar activity has started? I was not able to find that in documentation. We are using Totara 13 currently. 


I appreciate any help!

Craig Eves
Re: Seminar "Join Now" times
by Craig Eves (Totara Support) - Tuesday, 24 May 2022, 5:42 PM
Group Totara

Hi Tim

The Join now button only appears from 15 minutes before the session start time.

I think that if the session has already started then the user will have to use the placeholder link to the session that is usually included in the confirmation email. - is this right in your experience?

There has been a feature request to change the join now to show when the session is active 

regards




Tim Solon
Re: Seminar "Join Now" times
by Tim Solon - Wednesday, 25 May 2022, 6:58 AM
 

Hi Craig,


Interesting -- this has not been our experience. We have typically seen the "Join now" button for somewhere between 10 - 15 minutes after the session start time. That said, we've been unable to determine the exact time -- something we want to be able to communicate to our users. 

Craig Eves
Re: Seminar "Join Now" times
by Craig Eves (Totara Support) - Wednesday, 25 May 2022, 5:24 PM
Group Totara

Hi Tim

Are you or your partner able to create a ticket with versions and settings used for the seminar .

I can't see anything reported around the Join Now being after the event has started - it sounds like it may be cron related but can't see why this would happen.

Regards

Joyce Maurin
Re: Seminar "Join Now" times
by Joyce Maurin - Monday, 28 April 2025, 5:46 AM
Group Partners

Hello,

We are trying to find this timing as we are facing the same communication issue. "The link will appear xx minutes before the meeting".

Have you more precise info now regarding when the button "join now" appears? The conclusion with cron sounds right, but which task should we check?

It would be nice if this was a customizable parameter.

Best regards,