Totara Learn Open Discussions

Program enrollments T12

 
Carla Bradley
Program enrollments T12
par Carla Bradley, Friday 1 July 2022, 05:53
 

Hello,

Each year we assign all 8000 users in our system to an annual training program, and each year those users do NOT get enrolled into the courses in the program.

Program is open an active in the enrollment methods on each course. Can you tell me what we can look for that might be causing the enrollment not to trigger, or fail? All our users have "view course without participation" because most other enrollments are drive by seminar direct enrollment -- meaning that the user have to have permission to see the seminar activity, which means we must allow view course without participation.

So the end result is that users see the course activities and think they're going through the course, when really they aren't enrolled and not getting credit. Please -- I need some advice on what to look for with these program enrollments.

Craig Eves
Re: Program enrollments T12
par Craig Eves (Totara Support), Sunday 3 July 2022, 19:06
Groupe Totara

Hi Carla

When a user is enrolled in a program they are not automatically enrolled in the courses in the program. The enrollment in courses in a program is triggered by the learner launching the course from the program as courses may be optional or require other course sin the program to be completed first.

One alternative to having view course without participation  is  to add the seminar event to the site calendar. Learners can see the site calendar without viewing the course. They can click on the seminar event to find more about the seminar and then signup to the event which enrols them in the course.

Regards