Totara Learn Open Discussions

Sound not working in MS Teams

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When I play a video via Totara in a Teams Meeting other people can't hear the sound - even though I'm sharing the sound on the Teams share option.

Does anyone have any idea why this may be please?

Hi Karen,

Have you checked these:

https://support.microsoft.com/en-us/office/share-sound-from-your-computer-in-a-teams-meeting-or-live-event-dddede9f-e3d0-4330-873a-fa061a0d8e3b

https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-conferencing/no-audio-when-sharing-content-in-meeting

cheers,

George.

Hi George

Yes, I've tried that and have the share audio button on. It's only sound from Totara that won't share, all other applications are fine.

Karen

Hey Karen,

Would it be possible for you to ask your Totara partner to submit a Support ticket to our helpdesk?

regards,

George.