Totara Learn Open Discussions

Seminar notification for the first session only

 
Martha V
Seminar notification for the first session only
על ידי Martha V בתאריך 23/08/2022, 23:49
 

Hi,

We have seminars with multiple sessions, and we would like to send automatic notifications to participants 1 hour before each session? In the past (older Totara versions) this was possible, but we just realised that now the notification is sent only 1hr before the first session.

Are we missing something?
Craig Eves
Re: Seminar notification for the first session only
על ידי Craig Eves (Totara Support) בתאריך 25/08/2022, 18:28
קבוצה Totara

Hi Marta

Using the new seminar notification the least amount of time before  the event is 1 day rather than 1 hour. Both sessions information on the same day can be included in the notification . You could simulate the reminder to be sent on the second event by adding an after event reminder to be sent after the first event for when the second event occurs. 

For example if session 2 is 3 days after session 1 then to send a reminder for session 2 1 day before you would add a reminder 2 days after session 1 has finished.

If this isn't suitable then it is possible to enable the old seminar notifications and have both notification systems  at the same time.

regards

Martha V
Re: Seminar notification for the first session only
על ידי Martha V בתאריך 26/08/2022, 00:50
 

Hi Craig,

I should mention that we are using Totara Learn 15, so the legacy notifications option is not available. However, we can send out notifications 1hr before the starting session in v15. What we would like though is to send notifications 1hr after every session (not just the first one). We have seminars with 5-6 sessions.

Is there a workaround apart from creating separate seminars (which may be confusing to people)?

Thank you