Totara Learn Open Discussions

Notifications

 
Adam Purbrick
Notifications
by Adam Purbrick - Monday, 12 September 2022, 6:57 PM
 

Hey Team

I am trying to change the email notification dates for face-to-face training events/Seminars. Is there a way to have the event send out the invite 1 month before and then a reminder 1 week before the training course?

Also, email notifications come in the form of ical invites for attendees. Can this also be set for Supervisors/Managers so they also receive the calendar invite? Now it’s by email notification only.

Cheers


Craig Eves
Re: Notifications
by Craig Eves (Totara Support) - Monday, 12 September 2022, 9:22 PM
Group Totara

Hi Adam

It is possible to schedule seminar notifications to be triggered before or after an event happening occurring .

There is also a manager copy box and manager copy prefix where this message is also sent to the manager.

regards


Adam Purbrick
Re: Notifications
by Adam Purbrick - Monday, 12 September 2022, 10:12 PM
 

Brilliant, thanks Craig

With regards to the manager's email. Can this be changed to a calendar invite, same as the seminar attendee?

Regards


Adam

Craig Eves
Re: Notifications
by Craig Eves (Totara Support) - Tuesday, 13 September 2022, 3:03 PM
Group Totara

Hi Adam

Theoretically the managers email is a copy of the learners email so should contain the same information including the calendar invite.

Regards

Adam Purbrick
Re: Notifications
by Adam Purbrick - Tuesday, 13 September 2022, 8:57 PM
 

Hi Craig

Thank you! When we had our LMS set up, the provider set it so Learners get a calendar invite and the Supervisor gets a email notification only. Do you know of a way to change that so it's a duplicate of both? What you had in your message makes sense however, for our Organisation for some reason it was set up differently. 

Thanks so much