Totara Learn Open Discussions

Custom Certificate Error

 
Jeanette Edström
Custom Certificate Error
by Jeanette Edström - Monday, 31 October 2022, 2:02 AM
 

Hi,

I'm trying to create a custom certificiate but I get the error message error/unknownparamtype. 
I've searched the web for solutions but cant find what the problem is. 

Does anyone have any idea how to fix it or experienced this kind of problem?

Kindly 
Jeanette



 
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Craig Eves
Re: Custom Certificate Error
by Craig Eves (Totara Support) - Monday, 31 October 2022, 4:03 PM
Group Totara

Hi Jeanette

Are you using a third party plugin to create the custom certificate or using the existing certificate module to customise this?

If you are using the existing certificate can you describe what you have changed ?

If it is a third party plugin then the plugin author may be able to help you to make this compatible with Totara. 

Regards



 
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Jeanette Edström
Re: Custom Certificate Error
by Jeanette Edström - Thursday, 10 November 2022, 5:11 AM
 

Hi Craig! 

Thank you for your reply.
We are using the excisting certificate module. The problem occurs when we want to add a new cetrificate in a course. We can add the activity but when we try to save it we get the error message. 

Kindly
Jeanette

 
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Craig Eves
Re: Custom Certificate Error
by Craig Eves (Totara Support) - Thursday, 10 November 2022, 1:24 PM
Group Totara

Hi Jeanette

Are you or your partner able to create a support ticket to fix this please include the Totara version number and recreation steps - this sounds like a bug.

regards



 
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Jeanette Edström
Re: Custom Certificate Error
by Jeanette Edström - Thursday, 10 November 2022, 11:32 PM
 
Thank you for your reply! :)
I will take the matter further with our support partner.

Kindly 
Jeanette
 
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