Totara Learn Open Discussions

Custom Certificate Error

 
EdströmJeanette
Custom Certificate Error
EdströmJeanette 发表于 2022年10月31日 Monday 02:02
 

Hi,

I'm trying to create a custom certificiate but I get the error message error/unknownparamtype. 
I've searched the web for solutions but cant find what the problem is. 

Does anyone have any idea how to fix it or experienced this kind of problem?

Kindly 
Jeanette



Craig Eves
Re: Custom Certificate Error
Eves (Totara Support)Craig 发表于 2022年10月31日 Monday 16:03
小组 Totara

Hi Jeanette

Are you using a third party plugin to create the custom certificate or using the existing certificate module to customise this?

If you are using the existing certificate can you describe what you have changed ?

If it is a third party plugin then the plugin author may be able to help you to make this compatible with Totara. 

Regards



EdströmJeanette
Re: Custom Certificate Error
EdströmJeanette 发表于 2022年11月10日 Thursday 05:11
 

Hi Craig! 

Thank you for your reply.
We are using the excisting certificate module. The problem occurs when we want to add a new cetrificate in a course. We can add the activity but when we try to save it we get the error message. 

Kindly
Jeanette

Craig Eves
Re: Custom Certificate Error
Eves (Totara Support)Craig 发表于 2022年11月10日 Thursday 13:24
小组 Totara

Hi Jeanette

Are you or your partner able to create a support ticket to fix this please include the Totara version number and recreation steps - this sounds like a bug.

regards



EdströmJeanette
Re: Custom Certificate Error
EdströmJeanette 发表于 2022年11月10日 Thursday 23:32
 
Thank you for your reply! :)
I will take the matter further with our support partner.

Kindly 
Jeanette