Totara Talent Experience Platform Open Discussions

Assigning existing users to a tenant

 
Andrea Gola
Assigning existing users to a tenant
by Andrea Gola - Friday, 25 November 2022, 2:00 AM
 

Hi!

I would like to move a group of existing users to a newly created tenant.

My idea would be to use the "Upload users" feature, using a CSV file with the username, email, and tenancy ID, and choose the "Update existing users only" option to assign those users to the tenancy.

Unfortunately, I can't find anywhere the correct field to put in the CSV file to achieve this, as "tenantmember" doesn't seem to work (I get the ""tenantmember" is not a valid field name" message when trying to upload the file.)

Can somebody tell me if this is the correct approach to the problem and what would be the correct field name to assign existing users to a specific tenancy?

Thanks


Craig Eves
Re: Assigning existing users to a tenant
by Craig Eves (Totara Support) - Sunday, 27 November 2022, 5:23 PM
Group Totara

Hi Andrea 

The user would need to be a site admin to move existing users from one tenant to the other using the upload users . This would require the selection of the default value for the tenant you are moving to.

Alternatively if you are a Site admin then the HR Import can be used along with the tenantmember or tenant participant oolumn 

regards