Totara Learn Open Discussions

Switch roles error

 
Barbara Shaw
Switch roles error
بواسطة Monday, 13 March 2023, 9:19 AM - Barbara Shaw
 

Hi! One of my course creators wanted to switch her role into the learner role to see the learner view. This is for a program with 4 courses. She got the error "The course is currently unavailable to learners." Can you explain why this error is showing?


me
Re: Switch roles error
بواسطة Monday, 13 March 2023, 2:55 PM - George Angus
مجموعة Totara

Hi Barbara,

Its difficult to tell without more information, but the course could be hidden, or in a hidden category. Can you look at what's different in the unavailable course to the available courses - that would be a good start.

cheers,

George.

Barbara Shaw
Re: Switch roles error
بواسطة Tuesday, 14 March 2023, 7:00 AM - Barbara Shaw
 

Thank you , George - will take a look! Cheers :)

Sue Blake
Re: Switch roles error
بواسطة Tuesday, 14 March 2023, 12:27 AM - Sue Blake
مجموعة Good learner 2023مجموعة Most Helpful Contributor 2022مجموعة Most helpful contributor 2023مجموعة TXP Site Administratorمجموعة V18 Program Complete

Hi Barbara, we've had the same error message with some of our e-learning courses.  It was down to the enrolment methods I had not selected, it is worth taking a look at that.  

Sue

Barbara Shaw
Re: Switch roles error
بواسطة Tuesday, 14 March 2023, 6:59 AM - Barbara Shaw
 

Thanks, Sue - will check that out!

Olumuyiwa Taiwo
Re: Switch roles error
بواسطة Wednesday, 24 May 2023, 4:50 PM - Olumuyiwa Taiwo
مجموعة Partners

Hi Sue

Do you remember which enrolment method you had to select to make the error message go away? Or, the combination of enrolment methods on the course.

Muyi

Sue Blake
Re: Switch roles error
بواسطة Tuesday, 30 May 2023, 1:58 AM - Sue Blake
مجموعة Good learner 2023مجموعة Most Helpful Contributor 2022مجموعة Most helpful contributor 2023مجموعة TXP Site Administratorمجموعة V18 Program Complete

Hi Muyi

I think it was the Self Enrolment (Learner) option.  

Sue

Olumuyiwa Taiwo
Re: Switch roles error
بواسطة Sunday, 9 July 2023, 10:39 PM - Olumuyiwa Taiwo
مجموعة Partners

Thanks Sue!

Apologies for the late response.