Totara Learn Open Discussions

Switch roles error

 
Barbara Shaw
Switch roles error
par Barbara Shaw, Monday 13 March 2023, 09:19
 

Hi! One of my course creators wanted to switch her role into the learner role to see the learner view. This is for a program with 4 courses. She got the error "The course is currently unavailable to learners." Can you explain why this error is showing?


me
Re: Switch roles error
par George Angus, Monday 13 March 2023, 14:55
Groupe Totara

Hi Barbara,

Its difficult to tell without more information, but the course could be hidden, or in a hidden category. Can you look at what's different in the unavailable course to the available courses - that would be a good start.

cheers,

George.

Barbara Shaw
Re: Switch roles error
par Barbara Shaw, Tuesday 14 March 2023, 07:00
 

Thank you , George - will take a look! Cheers :)

Sue Blake
Re: Switch roles error
par Sue Blake, Tuesday 14 March 2023, 00:27
Groupe Good learner 2023Groupe Most Helpful Contributor 2022Groupe Most helpful contributor 2023Groupe TXP Site AdministratorGroupe V18 Program Complete

Hi Barbara, we've had the same error message with some of our e-learning courses.  It was down to the enrolment methods I had not selected, it is worth taking a look at that.  

Sue

Barbara Shaw
Re: Switch roles error
par Barbara Shaw, Tuesday 14 March 2023, 06:59
 

Thanks, Sue - will check that out!

Olumuyiwa Taiwo
Re: Switch roles error
par Olumuyiwa Taiwo, Wednesday 24 May 2023, 16:50
Groupe Partners

Hi Sue

Do you remember which enrolment method you had to select to make the error message go away? Or, the combination of enrolment methods on the course.

Muyi

Sue Blake
Re: Switch roles error
par Sue Blake, Tuesday 30 May 2023, 01:58
Groupe Good learner 2023Groupe Most Helpful Contributor 2022Groupe Most helpful contributor 2023Groupe TXP Site AdministratorGroupe V18 Program Complete

Hi Muyi

I think it was the Self Enrolment (Learner) option.  

Sue

Olumuyiwa Taiwo
Re: Switch roles error
par Olumuyiwa Taiwo, Sunday 9 July 2023, 22:39
Groupe Partners

Thanks Sue!

Apologies for the late response.