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Switch roles error

 
ShawBarbara
Switch roles error
ShawBarbara 发表于 2023年03月13日 Monday 09:19
 

Hi! One of my course creators wanted to switch her role into the learner role to see the learner view. This is for a program with 4 courses. She got the error "The course is currently unavailable to learners." Can you explain why this error is showing?


me
Re: Switch roles error
AngusGeorge 发表于 2023年03月13日 Monday 14:55
小组 Totara

Hi Barbara,

Its difficult to tell without more information, but the course could be hidden, or in a hidden category. Can you look at what's different in the unavailable course to the available courses - that would be a good start.

cheers,

George.

ShawBarbara
Re: Switch roles error
ShawBarbara 发表于 2023年03月14日 Tuesday 07:00
 

Thank you , George - will take a look! Cheers :)

BlakeSue
Re: Switch roles error
BlakeSue 发表于 2023年03月14日 Tuesday 00:27
小组 Good learner 2023小组 Most Helpful Contributor 2022小组 Most helpful contributor 2023小组 TXP Site Administrator小组 V18 Program Complete

Hi Barbara, we've had the same error message with some of our e-learning courses.  It was down to the enrolment methods I had not selected, it is worth taking a look at that.  

Sue

ShawBarbara
Re: Switch roles error
ShawBarbara 发表于 2023年03月14日 Tuesday 06:59
 

Thanks, Sue - will check that out!

TaiwoOlumuyiwa
Re: Switch roles error
TaiwoOlumuyiwa 发表于 2023年05月24日 Wednesday 16:50
小组 Partners

Hi Sue

Do you remember which enrolment method you had to select to make the error message go away? Or, the combination of enrolment methods on the course.

Muyi

BlakeSue
Re: Switch roles error
BlakeSue 发表于 2023年05月30日 Tuesday 01:58
小组 Good learner 2023小组 Most Helpful Contributor 2022小组 Most helpful contributor 2023小组 TXP Site Administrator小组 V18 Program Complete

Hi Muyi

I think it was the Self Enrolment (Learner) option.  

Sue

TaiwoOlumuyiwa
Re: Switch roles error
TaiwoOlumuyiwa 发表于 2023年07月9日 Sunday 22:39
小组 Partners

Thanks Sue!

Apologies for the late response.