Totara Learn Open Discussions

Seal not appearing on certificate of achievement

 
Catherine Everaerts
Seal not appearing on certificate of achievement
by Catherine Everaerts - Wednesday, 26 April 2023, 5:20 AM
Group Good learner 2023Group Partners

Hello Totara Community ! 

I have an issue when trying to add a seal to a course' certificate of achievement. 

When uploading a logo into Plugins > Certificates > Seal and adding this logo to the settings of the course certificate, it returns blank. 

Do you have an idea of what causes this problem ?

Also didn't find any size requirements on Totara Help... 

Thanks a lot for your help :) 

Catherine 


Craig Eves
Re: Seal not appearing on certificate of achievement
by Craig Eves (Totara Support) - Thursday, 27 April 2023, 5:26 PM
Group Totara

Hi Catherine

the seal file should be JPEG or PNG format and 80 x 80 pix and uploaded to the Seal location

Once this is uploaded if you go into the Certificate activity in the course and select Design options Seal or logo Image and select the image you uploaded this should display unless the watermark image has some transparency issue.


regards