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Seal not appearing on certificate of achievement

 
EveraertsCatherine
Seal not appearing on certificate of achievement
由 EveraertsCatherine 发表于 2023年04月26日 Wednesday 05:20
小组 Good learner 2023小组 Partners

Hello Totara Community ! 

I have an issue when trying to add a seal to a course' certificate of achievement. 

When uploading a logo into Plugins > Certificates > Seal and adding this logo to the settings of the course certificate, it returns blank. 

Do you have an idea of what causes this problem ?

Also didn't find any size requirements on Totara Help... 

Thanks a lot for your help :) 

Catherine 


 
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Craig Eves
Re: Seal not appearing on certificate of achievement
由 Eves (Totara Support)Craig 发表于 2023年04月27日 Thursday 17:26
小组 Totara

Hi Catherine

the seal file should be JPEG or PNG format and 80 x 80 pix and uploaded to the Seal location

Once this is uploaded if you go into the Certificate activity in the course and select Design options Seal or logo Image and select the image you uploaded this should display unless the watermark image has some transparency issue.


regards

 
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