Totara Learn Open Discussions

86400 fail delay on notification scheduled task

 
Corinne Chappatte
86400 fail delay on notification scheduled task
by Corinne Chappatte - Thursday, 29 June 2023, 8:13 AM
 

Hi all

we cannot send out any notifications to the useres since May 2nd and nobody seem to be able to help.

Fail Delay sais: 86400 and as I understand this is an error message.

Does anybody have experiences with the centralized notifications and this error? I do not know how to de-block this on our server (we host the system internally and that makes is almost impossible to get support from our vendor).

Unfortunately I cannot attach a screenshot due to our security settings.

We are using 16.2

Appreciate your support.


Queue notification scheduled task

\totara_notification\task\process_notification_queue_taskCentralised notification

Last time executed was: Tuesday, 2 May 2023, 12:15 PM

Fail Delay: 86400

Tags:
Craig Eves
Re: 86400 fail delay on notification scheduled task
by Craig Eves (Totara Support) - Thursday, 29 June 2023, 8:40 PM
Group Totara

Hi Corrine

Tat is correct the fail delay indicates a problem processing the task that sends centralised notifications out

Are you or your partner able to detail in a support ticket what system setup and versions you have ?

regards