Hi Craig
To clarify, we DO want to assign all users in the cohort the certification in question.
The users appear in the audience.
The users appear in reports as assigned (which is want we want)
However when we login as, the certification does not appear in some (not all) of the learners record of learning.
The ones that don't have it in their record of learning are the ones that were previously appearing in the exception report before we resolved the issue.
Any further thoughts?
Thanks
Paul