Totara Learn Open Discussions

Substantial increase in course completions

 
Rebecca Fraser
Substantial increase in course completions
by Rebecca Fraser - Tuesday, 5 September 2023, 5:20 PM
 

Hi there, our vendor has noticed a substantial increase in course completions far in excess of the actual completions that we report on against courses. What I can see in the site logs is the task \totara_core\event\module_completion and the event Activity completion is running constantly, to the point that if someone completes 1 SCORM file this could appear over 10 times after that. This looks to be the reason they are seeing a substantial increase in site activity which is also causing performance issues, has anyone seen anything like this before?


As an example, I can report 700k of these events in the site logs to only 200k actual course completions.

Craig Eves
Re: Substantial increase in course completions
by Craig Eves (Totara Support) - Sunday, 17 September 2023, 7:16 PM
Group Totara

Hi Rebecca

Are these courses part of a certification ?

Certifications reset the course completion so they can be retaken - if there is a problem with an activity not being reset completely then the course is completed again. Are you using a non standard course activity or is the course part of more than one certification?

regards