Totara Learn Open Discussions

Notify trainer of learner cancellation

 
Sarah Paisley
Notify trainer of learner cancellation
by Sarah Paisley - Monday, 18 September 2023, 11:27 PM
Group Learn Site Administrator

Can you please advise how to set up a notification that advises the trainer of a course/seminar event that a learner has cancelled their booking?

Craig Eves
Re: Notify trainer of learner cancellation
by Craig Eves (Totara Support) - Tuesday, 19 September 2023, 7:02 PM
Group Totara

Hi Sarah

The triggers for seminar notifications don't include booking cancellation for trainers - only managers and users.

However third party emails are able to be added so the trainers email could be added and they would receive the booking cancelled notification

regards