We are upgrading from v12 to v16…how are notifications handled during maintenance mode? Are system notifications (i.e., HR import warnings & errors, cert & program due dates, etc.), stopped or cached? Will notifications during the maintenance period all be released when maintenance mode is turned off?
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Notifications-during Maintenance Mode
Notifications-during Maintenance Mode
Re: Notifications-during Maintenance Mode
Hi David
When maintenance mode is enabled cron is prevented from being run. Cron is used to send most emails including system emails.
When maintenance mode is disabled the cron will run and any notifications that were due to be sent will still be sent . The behaviour of notifications differs depending on whether legacy notifications are used where notifications are queued which Totara 12 uses
Also some notifications sit outside legacy and scheduled tasks so behaviour is not consistent - maybe redirecting to a catchall mail or a separate mailserver might be safer so you can see what emails are generated and forward only the ones you want to send.
regards