Totara Learn Open Discussions

Question about verification of learner doing a course

 
Plato Leung
Question about verification of learner doing a course
door Plato Leung - Thursday, 24 October 2024, 21:29 PM
Groep Partners

Hello everyone,


I was talking to a potential client yesterday, and one of the pain points that they have when doing compliance training is the following:

 

The potential client needed a way to ensure that when the employees are doing the compliance training, it is the actual person during the training course.  In their existing platform, every once in a while during the online course, a window would pop up on their computer asking them to check their mobile, as an OTP was sent via SMS to their mobiles.  The employees would need to enter this OTP into the window on their computer to continue the compliance course.

 

The potential client asked if there are any features in Totara that ensures the person sitting in front of the computer doing the compliance course, is the intended person.  They do not like the current OTP method.

 

Is there anyone who know of a solution for the pain point above?

Lee Cooper
Re: Question about verification of learner doing a course
door Lee Cooper - Friday, 25 October 2024, 00:47 AM
Groep TotaraGroep TXP Site Administrator

Hi Plato

The only solution I have seen work effectively is by the use of an Online Proctoring organisation, such as https://www.proctorfree.com/. Have you investigated any of these? I'm not sure if any other partners have used or built a plugin, but there are definitely Moodle versions out there and some of them use LTI, so there is no need for a plugin.

Plato Leung
Re: Question about verification of learner doing a course
door Plato Leung - Saturday, 26 October 2024, 03:26 AM
Groep Partners

Hi Lee,

Thank you so much for your reply! Please excuse the silly question: I just want to confirm when you mentioned 'LTI', are you referring to 'Learning Tools Interoperability'?