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Duplicate instances created for the performance activity.

 
Jakub Gazda
Duplicate instances created for the performance activity.
door Jakub Gazda - Tuesday, 29 October 2024, 06:54 AM
 

Hey team, since very recently, duplicate instances (two instances created on the same day) has started to pop-up for an appraisal activity on our platform.

Have you ever encountered a similar behavior? Do you maybe know what may cause it to happen?


Best,

Jakub

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Craig Eves
Re: Duplicate instances created for the performance activity.
door Craig Eves (Totara Support) - Tuesday, 29 October 2024, 13:47 PM
Groep Totara

Hi Jakub

This might be happening if a manager or other participant has chnaged in the appraisal and dynamic participant instance creation and closure is enabled .

This will create a new instance for the new manager and close the instance for the old manager.

regards


Jakub Gazda
Re: Duplicate instances created for the performance activity.
door Jakub Gazda - Wednesday, 30 October 2024, 08:00 AM
 

Hey Craig,

Thank you for your response. Should the old manager appear as the participant for the closed instance in this situation?


KR

Jakub

Craig Eves
Re: Duplicate instances created for the performance activity.
door Craig Eves (Totara Support) - Wednesday, 30 October 2024, 13:45 PM
Groep Totara

Hi Jakub

I think the old manager should appear on the closed instance as it is the old manager who was making the comments.

If this is causing issues for you we could look at making this configurable.

Regards