Hi team,

Our organization is working in a multi tenanted environment. The system is set to allow email address to be shared with more than 1 account.

Scenario:

I have a user A who has an account with authentication= Manual and a secondary account with authentication=saml2. Both accounts have same email address.

Learner A tries to use the forgot password link to reset password for his manual account. He chooses to use email address to recover the password.

Can I know what's the expected behavior? Will the learner receive reset password link or not?

Appreciate the help! Thanks.