Totara Learn Open Discussions

Mandating Cancellation Reason

 
Kim Brinklow
Mandating Cancellation Reason
by Kim Brinklow - Wednesday, 20 May 2026, 7:25 AM
 

Hi there,

I am looking to mandate the cancellation reason field should an individual choose to cancel a training session prior to the event for reporting purposes.

It is currently set up within the system to return a default field if the reason is not updated, however for reporting and cost purposes I require this to be mandatory to enable us to accurately track cancellations and the reasons for this.

Is there functionality within the system to do this? If I do not select on any of the options 'Make selected for default' will this ensure the individual must always input a reason from the drop down?

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