Hi Juanita

There aren't any known problems with non completion for some system roles - as long as theses people are enrolled in the course or program in  the Learner role as well as having this system role the completion should be registered. 

If this isn't the case can you create a support request with details of the circumstances this is occurring in.

regards

Hi Juanita,

For our system Anyone with a system role must complete training with "switch role to" "learner" within the course in order to complete activities such as quiz.

Peter