Best practice forum (Archived)

Drop Down Menu Not Expanding

 
John Unnever
Drop Down Menu Not Expanding
di John Unnever - Friday, 24 July 2015, 13:42
Gruppo Partners

Hey there,

I'm trying to access the "Appearance" section of the Administration menu, when i click it, the arrow turns to point down but none of the child menu options show up.  Every other section expands in the admin menu except this one.  When i put the full path to what i'm trying to access in the URL to try and bypass the link, i get the below error.  It says Access Denied, however there is only 1 account setup in this environment, which is my admin account. I've tried bouncing Apache and have also logged out and logged back in again.  Any ideas?

 


Tom Wood
Re: Drop Down Menu Not Expanding
di Tom Wood - Wednesday, 29 July 2015, 09:27
Gruppo Totara

Hi John,

Thank you for getting in touch with this query. Can you confirm the version this is affecting (i.e 2.7.4.1) or is this occurring in Totara Seedlings?

Thanks

Tom Wood
Totara Product Support

John Unnever
Re: Drop Down Menu Not Expanding
di John Unnever - Wednesday, 29 July 2015, 09:39
Gruppo Partners

Hi Tom, 

It was on version 2.7.5.   However, since it's just a local dev copy i reinstalled and it fixed it.  Also, i just upgraded again this morning to the newest release and it's still working now.  Thanks for the response though!