Best practice forum (Archived)

Notification to Badges creator in Totara

 
Maryam Brorsson
Notification to Badges creator in Totara
by Maryam Brorsson - Monday, 2 January 2017, 1:33 AM
Group Partners

I have created a badge related to course completion and add the setting that every time a user complete the course the badge creator should be notified. 

The person who wins the badge receive email but not the badge issuer, is there something I miss?

Have tried this in version 2.7 and 9.1.

Any advices?

Regards

Maryam

me
Re: Notification to Badges creator in Totara
by George Angus - Monday, 9 January 2017, 3:43 PM
Group Totara

Hi Maryam,

I couldn't replicate this in 27.22 & 9.1. Are you certain you have the badge set up correctly. I do know there were problems in earlier versions, but I believe the issue was resolved.

cheers,

George.

Maryam Brorsson
Re: Notification to Badges creator in Totara
by Maryam Brorsson - Monday, 9 January 2017, 11:12 PM
Group Partners

Hi George and thanks for your reply,


I don`t know if this is a workaround or the way it works.

Since I unassigned the admin role from the badge issuer he/she receives notification email when a user take the badg.

Do you have any idea?


BR
Maryam

 

me
Re: Notification to Badges creator in Totara
by George Angus - Tuesday, 10 January 2017, 5:40 PM
Group Totara

Hi Maryam,

I dont see the option to add the Admin as the issuer role when I create a badge for manual issue. Can you provide a step by step?

cheers,

George.

Maryam Brorsson
Re: Notification to Badges creator in Totara
by Maryam Brorsson - Tuesday, 10 January 2017, 10:41 PM
Group Partners

Hi George,

I assigned the "Admin User" role to a user 

The user creates a badge and sets valid settings to receive notification when someone won the badge.

I removed the admin user role from that user (who created the badge)

The user receive now notification as soon as someone won the badge.  

BR
Maryam




me
Re: Notification to Badges creator in Totara
by George Angus - Monday, 16 January 2017, 3:51 PM
Group Totara

Hi Maryam,

I agree this doesn't seem correct - I've alerted our dev team and created a Support ticket for you: #6060. 

We'll keep you informed about the progress of our investigation via the ticket.

cheers,

George.



Maryam Brorsson
Re: Notification to Badges creator in Totara
by Maryam Brorsson - Monday, 16 January 2017, 11:41 PM
Group Partners

Hi George,

Thanks for the reply, look forward to hear from you.


Best wishes
Maryam