Thanks for the reminder, I know I have a tendency where it's unclear if something is a bug or a feature to try the forums first. Would it be possible for there to be a (read-only) access for subscribers to the bug tracker so we can see a) whether anyone else has reported a bug via their Solution Partner and b) what the status is of the fix?

Thanks for your suggestion of how to work around the fact that certifications could be completed at any time, might well look into that. If memory serves, there was some discussion about changing the settings for existing people in the certification (so the thousands of staff currently enrolled would all be updated to have the window the same length as the certification), what is the current status of that?

The setup is more the following:

• Everyone must do 5 "core" topics.
• There are 5 certifications, one for each topic.
• Each certification includes one or more eLearning options and one or more Face to Face options.
• One of the Face to Face options (which is included in each of the certification) is called "Core Training Day" and covers all 5 core topics. This is one Face to Face activity rather than a collection of 5 because the whole day is done as one rather than 5 sessions people can dip in and out of.
• Some staff get "out of sync" with their core topics, so they don't all need refreshing at the same time. They might do a couple of eLearning courses and then a few months later do the "Core Training Day" which will cover the rest (but also should update the date for those topics which were previously done via eLearning).

Regards

Dan