Hi Wouter
We've been using the F2F module for a while...
We take the view that the that Waitist sessions are only an 'expression of interest' from the staff member and do not mean a committed booking into a session - therefore no confirmation to the staff member's team leader/manager.
When dated session become availble we advise course owners to choose between:
- Emailing all the waitlist signups that dated sessions are now available. And, that the staff member needs to cancel their waitlist and then book on a dated session, or
- Unbook all the waitlisted signups and email them that this has happened and dated sessions are now available to book.
Over time, our view is increasingly towards recommending option 2 as we have quite a large number of waitlist bookings going back a couple of years - even thought dated sessions have also been availble.
Cheers
Austen