Hi Sonia

Thanks for investigating this - seems strange that  they have identical setup - I think there must be something different somewhere.

Are all the users on the same email client - what version of Outlook exchange is being used? Do some users have signatures with graphic files in them? or anything elese you can think of.

Craig

Hi Sonia,

Do you mean that when set up to recive an iCal attachment, it comes through fine for some users but not for others?

Is the iCal attachment for those users missing completely or is there still an attachment there, it just doesn't work properly? If the attachment is there but does not work, if you could post an example of those iCal files then I can check them to see if they are malformed in some way so that Outlook cannot read them, that might help us track down the problem.