Hi Ciaran

we fixed this issue by inserting correctly the path:

instead of

/var/www/vhosts/sitenamecom/moodledata/sync

we put on db:

/var/www/vhosts/site.name.com/moodledata/sync

When we put the correct path in Files directory field and we save this the application deletes all dots in the field so we put them on database directly.

This is a strange behavior.

Thank you

Kind Regards

Umberto