Hi all,
I am looking for some help with a few questions I have regarding chase/reminder e-mails.
We have recently had our LMS upgraded to 2.2.
We have some compliance e-learning’s within our LMS and will be assigning a target audience to the e-learning’s. The e-learning will be available from the 1st July and needs to be completed by the 30th September. I have a number of questions I would love some help with.
- Can we send out chase emails from the LMS to individual users at different intervals, say every 2 weeks?
- Can the LMS identify who has not yet completed the e-learning and send a ‘chase/reminder’ e-mail/message?
- Is there a maximum amount of messages we can send to the users?
- Can we customise each email/message to read slightly different:
- e.g. the first mail to say hey, you need to compete by XXXX
- The second to say you have not completed yet
- The third to say, you only have until xxxx to complete this
- The fourth to say this needs urgent attention and must be completed by xxx or something along those lines
I really would like some guidance on this one if you are able to help/support in anyway. I would be very grateful.
Many Thanks