Best practice forum (Archived)

Face to face - Waitlist - Overbooking

Hi,

We have defined a face to face session with no date set and allow NO overbooking. However, people are able to book themselves in a full wait-listed session.

ipg

Is this normal behaviour?

Thank you for your feedback.

Wouter

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Hi Wouter

We see this occasionally. If those registered on the waitlist aren't staff/students in the course they don't get counted and when those with editing rights in the course sign up they don't get countered either.

Cheers
Austen

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Hi Alastair,

Our current Totara version for this client is 1.1.5. What version should i use to counter these problems?

Also, i went searching through the different roles, but i didn't find any role where the capability facetoface:overbook is set. It was always "not set". Where should this capability be set? (which role). The obvious roles seemed authenticated user, learner, manager.

Also, there will be no one within the course who hasnt registered, it could be that there are enough people with editing rights to come to an overbooking of 7.

Kind regards,

Wouter

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