Morning all,
We have just had to delay roll out of face to face sessions due to a very strange "Feature" in Totara.
When marking attendance for a face to face session we have found that the completion date is set as the date the attendance was marked rather than the date of the session.
In a perfect world our trainers would mark these as they happen but as much of the training is performed on wards scattered over seven hospitals this cannot always be the case, indeed sometimes the sign in sheets can take weeks to be entered into the system.
Our suppliers (Webanywhere) have provided us a tool to upload completion time against the container for a course and using this in conjunction with the session attendance report we can transpose the date of the session for the date the attendance was marked in the system but this seems a very clumsy way for something that should just use the session date everytime.
Is their any plan to provide a way to force the system to use the session date or does anybody have a better way of getting round this issues?
In another industry a day or two difference in the dates would not be critical but the audit trail we have to provide for all training to the CQC and NHS litigation authority has to be absolutely precise in case somebody decides to try to sue us!
Regards,
Russell Jackson