Best practice forum (Archived)

F2F: No Show

 
Katherine Rayn
F2F: No Show
par Katherine Rayn, Thursday 10 July 2014, 18:23
Groupe Partners

It appears that when you mark a learner as a no show on a F2F session they can not book on another session. Has anyone found a work around for this? Is there any plans to fix this functionality? 

Daniel Bond
Re: F2F: No Show
par Daniel Bond, Friday 11 July 2014, 01:31
Groupe Most helpful contributor 2023

Hi,

If you tick the "Allow multiple sessions signup per user" option in the Face-to-Face activity, they will be able to sign up to more than one session. This can also be set as a default in the settings for the Face-to-Face activity in the "Site Administration" menu.

Regards

Dan

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Katherine Rayn
Re: F2F: No Show
par Katherine Rayn, Sunday 13 July 2014, 17:35
Groupe Partners

In Totara 1.1 when a user was marked as a no show they were able to re-book - surely this is the ideal functionality?

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Wednesday 16 July 2014, 18:34
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me
Re: F2F: No Show
par George Angus, Wednesday 16 July 2014, 19:31
Groupe Totara

Hi folks,

The functionality Nikki mentions was a bug in 1.1 which was fixed when multiple signups where added... we will be adding this functionality to the next feature survey.

b/r

George.

 

 

Daniel  Mudgett
Re: F2F: No Show
par Daniel Mudgett, Thursday 17 July 2014, 07:27
 

We regularly have to delete the no-shows so people can sign up again. Just like AJ said we don't want to let people sign up for multiple sessions and take up spots at the same time. So letting someone sign-up again after they're marked a no-show would really help us too! +1

Katherine Rayn
Re: F2F: No Show
par Katherine Rayn, Tuesday 22 July 2014, 16:13
Groupe Partners

Thanks George - WOW a bug that makes more logically sense than the correct functionality!!!

From an organisation point of view my clients want and need to be able to report on No Shows and they only want to allow staff to do a F2F course once. When you open up to allow multiple signups then anyone can book on a F2F more than once and this can be taking a spot away from a staff member who has not completed the F2F once.

Would be very keen to have this appear as a feature in Totara.