Best practice forum (Archived)

Login challenges

 
Issa Ramadhani
Login challenges
door Issa Ramadhani - Thursday, 26 July 2018, 23:47 PM
 

Hi Team,

I have logged in to my account through mobile. 

Right now I want to login to my  laptop but system not recognise me.

Does this because i use to login through my phone?

I must logout in my phone and continue login to my laptop?

Please assist.

Regards,

Issa.

Jordan Ash
Re: Login challenges
door Jordan Ash - Friday, 27 July 2018, 03:26 AM
Groep TotaraGroep TXP Site Administrator

Hi Issa,

You should be able to login on your laptop and phone at the same time.

It might be worth resetting your password here and trying again.