Totara Learn Open Discussions

How to begin a new enrollment or completion

 
Carla Bradley
How to begin a new enrollment or completion
by Carla Bradley - Wednesday, 5 December 2018, 11:15 AM
 

I've noticed in the record of learning that there can be a previous attempt, but in trying to test this fuctionality I've become stumped :)

How does one end the current enrollment and begin a new one, thereby resetting the completion criteria? My first guess was to enroll and re-enroll the user, but that didn't work.

We have some courses that a user would take a second time either because they failed, and must begin anew, or because they took it in the past but their manager has identified the need for remediation and asked them to retake the course.

Thanks!

Carla

? ?
Re: How to begin a new enrollment or completion
by ? ? - Thursday, 6 December 2018, 1:52 PM
 

HI Carla! 

Previous course completion is populated through the use of Certifications. Certifications allow you to setup courses that must be completed again. When it comes time for a Certification assigned course to expire, Totara automatically resets the course for that user so that they can complete it again.


Thanks!