Best practice forum (Archived)

Setting up a tenant site

 
Qingrou Zhao
Setting up a tenant site
by Qingrou Zhao - Thursday, 7 March 2019, 1:26 AM
 

Dear all, 

I have a question regarding setting for user import when setting up a tenant site:

I read notes from an ex-colleague that this step is important: HR import> Elements > users > Allowed HR import action> delete > suspend internal users

I don't quite understand why this is necessary.

Does anyone have any idea? (I'm relatively new with totara, bear it with me :))

Many thanks,

Qingrou

Craig Eves
Re: Setting up a tenant site
by Craig Eves (Totara Support) - Thursday, 7 March 2019, 7:27 PM
Group Totara

Hi Qingrou

This setting means that the HR Import is not allowed to fully delete a user - once a user is deleted then their user data is also deleted including their course progress. 

If the user starts at the organisation again then their data will not be retrievable .

If you suspend the user they are prevented from logging in. If they start again they can be unsuspended and their user data is accessible.

regards

Craig