Hi everyone,

We pride ourselves on personalising our student journey by giving them an individual feel.

Recently moved to Totara and have realised that the Program messages only have variable substitutions for %userfullname% which doesn't give us the flexibility to continue a personalised feel.

Has anyone been able use a first name only for the variable substitution in Program Messages or is this a feature improvement?

Variable substitution

In program messages, certain variables can be inserted into the subject and/or body of a message so that they will be replaced with real values when the message is sent. The variables should be inserted into the text exactly as they are shown below. The following variables can be used:

%userfullname%

This will be replaced by the recipient's full name.

%username%

This will be replaced by the user's username.

%programfullname%

This will be replaced by the program's full name.

%completioncriteria%

This will be replaced by the completion criteria set in the assignment tab.

%duedate%

This will be replaced by the date assigned to the user to complete the program.

%managername%

This will be replaced by the manager's name.

%manageremail%

This will be replaced by the manager's email.

%setlabel%

This will be replaced by the course set label (it will only be replaced if the message relates to a course set.