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Job assignment id's doesn't update with HR Sync

 
Juan Heredia
Job assignment id's doesn't update with HR Sync
by Juan Heredia - Tuesday, 24 September 2019, 9:08 AM
Group Partners

Hello everybody, i'm apllying for help with automatic idnumber updates at job assignment.

The case
A client need to use their own id's for job's assignment, first time HR csv's were imported everything was fine but now they have new job's assignments for some users, csv jobassignment it's coming with the right updated data but LMS doesn't update it.

Job Assignment Settings
At Site admin>HR import>Elements>Job Assignment i set Update ID number as 'YES' because the new job assignmnet must override the old one, there will be no id's match (old and new has diferent id's).

At Allowed HR import Actions 'Create', 'Update' and 'Delete' are enable.

HR Import Log
Logs inform that (old) job assignment was updated, there are no errors.

Old job assignment id is '03', the new one is '21', logs show that job assignment id '03' was updated but nothing happens.

I've been reading documentation but can not get this work as we need so i'll be glad you could help me please.


Kind regards!

Juan Heredia
Re: Job assignment id's doesn't update with HR Sync
by Juan Heredia - Tuesday, 24 September 2019, 12:11 PM
Group Partners
Hello everybody,

i found the issue, it's just to left time between each csv ejecution. I just execute the jobassignment.csv isolated from the other csv's and everything were correct.

As a recommendation, do not set all the files sync at the same hour.